Privacy Policy

Introduction

Welcome to SalesCal.

SalesCal, which refers to us as "us," "we," or "our," is the operator of https://salescal.ai, which we will refer to as the "Service" from here on.

Our Privacy Policy is in place to govern your visit to the Service, and it outlines how we collect, protect, and disclose information that is a result of your use of our Service.

To provide and enhance our Service, we use the data you provide us. By utilising our Service, you agree to the collection and use of your information in accordance with our Privacy Policy. The terms used in this policy have the same meanings as those in our Terms and Conditions, unless defined otherwise in the Privacy Policy.

Our Terms and Conditions (referred to as "Terms") are responsible for governing all use of our Service. Together with our Privacy Policy, these documents form your agreement with us.

Definitions

SERVICE refers to the website https://salescal.ai, which is operated by SalesCal.

PERSONAL DATA refers to any information that pertains to an identified or identifiable living individual. This includes data that we already possess or that we may obtain in the future.

COOKIES are small files that are stored on your computer or mobile device.

DATA CONTROLLER refers to the natural or legal person who determines the purposes and methods of processing Personal Data. In this Privacy Policy, we serve as the Data Controller of your data.

DATA PROCESSORS (or Service Providers) refers to any natural or legal person who processes data on behalf of the Data Controller. We may utilise various Service Providers to more efficiently process your data.

DATA SUBJECT refers to any living individual who is the subject of Personal Data.

THE USER refers to the individual who uses our Service. The User is equivalent to the Data Subject who is the subject of Personal Data.

Information Collection and Use

To enhance our services, we gather various forms of information for different objectives.

Personal Data

While using our Service, we may collect personally identifiable information ("Personal Data") to contact or identify you, such as your email address, name, and phone number. Specifically, when you enter your email address or phone number into the input field on our Service, we capture it immediately. We may use this Personal Data to send newsletters, marketing materials, or other communications, which you can opt out of by emailing hello@salescal.ai.

How We Collect Personal Information

We gather information you provide when you:

Visit our website or use our Service
Register for an account or a membership
Communicate with us via form interactions
Enter your email or phone number in our scheduler forms

We obtain information from:

Business customers implementing our Service
Data analytics, marketing, advertising, or fraud prevention providers
Vendors offering security, onboarding, or other services

Legitimate Interest in Capturing Contact Information

In certain cases, we store information such as your email address or phone number when you enter it into a form field and move away from that field without completing submission. This means your data is saved only after you finish interacting with the input field, not during typing or in real time. We process this limited information under our legitimate interest to ensure scheduling continuity, reduce data loss, and enhance the user experience. The information is securely stored and used solely for the purpose of continuing or completing the intended interaction. You may request deletion of any saved information at any time by contacting us through the channels provided in this policy.

Usage Data

We may collect Usage Data, which is automatically generated by your use of our Service or from our infrastructure. This Usage Data may include:

Your computer's IP address, browser type, browser version
Pages visited on our Service
Time and date of your visit
Time spent on each page
Unique device identifiers and other diagnostic data

If you access our Service through a mobile device, the Usage Data collected may also include:

The type of mobile device you use
Your mobile device's unique ID
Your mobile device's IP address
Your mobile operating system
The type of mobile Internet browser you use
Unique device identifiers and other diagnostic data

Tracking Cookies Data

We use cookies and other tracking technologies to monitor the activity on our Service and to store certain information. Cookies are small files with a unique identifier that are sent to your browser from a website and stored on your device. Other tracking technologies, such as beacons, tags, and scripts, are also used to collect and analyse information and improve our Service.

You can choose to disable cookies or be notified when a cookie is being sent through your browser settings. However, some parts of our Service may not function properly if you choose to disable cookies.

Examples of Cookies we use include:

Session Cookies: Used to operate our Service
Preference Cookies: Used to remember your preferences and settings
Security Cookies: Used for security purposes
Advertising Cookies: Used to provide advertisements that may be relevant to your interests

Use of Data

SalesCal uses the data collected for the following purposes:

To provide and maintain our Service
To notify you about any changes to our Service
To enable you to participate in interactive features of our Service when you choose to do so
To provide customer support
To analyse and gather valuable information that helps us improve our Service
To monitor the usage of our Service
To detect, prevent and address technical issues
To fulfil any other purpose for which you have provided the data
To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including billing and collection
To provide you with notices related to your account and/or subscription, including expiration and renewal notices, email-instructions, etc.
To provide you with news, special offers, and general information about other goods, services, and events that we offer and that are similar to those that you have already purchased or enquired about, unless you have opted not to receive such information
To use the data in any other way described when you provided the information
To use the data for any other purpose with your consent

Retention and Transfer of Data

We will keep your Personal Data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy.

We will hold and use your Personal Data only to the extent required to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

We may retain Usage Data for internal analysis purposes. This data is generally held for a shorter period, except when it is necessary to improve the functionality or strengthen the security of our Service, or we are legally obligated to keep this data for a longer time.

Your information, including Personal Data, may be transferred to and stored on computers located outside your state, province, country, or other governmental jurisdiction. The data protection laws in these locations may differ from those in your jurisdiction.

If you are located outside of the United States and provide us with information, please be aware that we will transfer and process the data, including Personal Data, in the United States.

By consenting to this Privacy Policy and submitting your information, you agree to this transfer.

SalesCal will take all reasonable steps necessary to ensure your data is treated securely and in accordance with this Privacy Policy. We will not transfer your Personal Data to any organisation or country unless adequate controls are in place, including the security of your data and other personal information.

Disclosure of Data

We may disclose the personal information we collect or you provide:

Disclosure for Law Enforcement

In certain circumstances, we may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities.

Business Transaction

In the event of a merger, acquisition or asset sale, your Personal Data may be transferred.

Other Cases

We may also disclose your information to:

Our subsidiaries and affiliates
Contractors, service providers, and other third parties we use to support our business
Fulfil the purpose for which you provide it
Include your company's logo on our website
Any other purpose disclosed by us when you provide the information
With your consent in any other cases
If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of the Company, our customers, or others

Data Security

We value the security of your data. However, it is important to note that no method of transmission over the internet or electronic storage is completely secure. We make every effort to use commercially acceptable methods to protect your personal data, but we cannot guarantee its absolute security.

Data Protection Rights

If you are a resident of the European Union (EU) or European Economic Area (EEA), you are entitled to data protection rights covered by the General Data Protection Regulation (GDPR). We take reasonable steps to allow you to correct, amend, delete, or limit the use of your personal data. If you wish to know what personal data we hold about you or request its removal, please email us at hello@salescal.ai.

In certain circumstances, you have the following data protection rights:

Right to access, update or delete the information we have on you
Right of rectification: You have the right to have your information rectified if it is inaccurate or incomplete
Right to object: You have the right to object to our processing of your personal data
Right of restriction: You have the right to request that we restrict the processing of your personal information
Right to data portability: You have the right to receive a copy of your personal data in a structured, machine-readable, and commonly used format
Right to withdraw consent: You have the right to withdraw your consent at any time where we rely on your consent to process your personal information

Please note that we may require verification of your identity before responding to such requests. Also, some necessary data may be required to provide our service.

If you are a California resident, you have the right to learn about the data we collect about you, ask us to delete your data, and prevent us from selling (sharing) your data under the California Consumer Privacy Act (CCPA). To exercise these rights, you can request the following: personal information we have about you, deletion of your personal information, and to stop selling your personal information. You can exercise your California data protection rights by sending your request to us. Please note that we will not discriminate against you for exercising your rights.

Service Providers

We may use third-party companies and individuals as service providers to facilitate our Service, perform Service-related tasks on our behalf, or analyse how our Service is used.

These third-party service providers only have access to your Personal Data to perform their duties and are required not to disclose or use it for any other purposes.

Calendar API Usage

We utilise calendar APIs (including Google Calendar API and Microsoft Calendar API) solely for the purpose of managing scheduling and calendar events for our users and individuals who book appointments through our Service. The information accessed through these calendar APIs is used strictly for scheduling functionality.

We do not store or use calendar data for any other purposes, and access is limited to the specific functionality required to facilitate scheduling and appointment management as described above.

We use Google API Services for our Services. You can view their User Data Policy at: https://developers.google.com/terms/api-services-user-data-policy

Google User Data Disclosure

What Google Data We Access

When you connect your Google account to SalesCal via OAuth 2.0, we request access to the following scopes:

Google Calendar - Read Access (calendar.readonly): We read your Google Calendar events including event times, dates, and durations.

Google Calendar - Event Management (calendar.events): We create, read, and modify calendar events on your primary Google Calendar.
We do not access your Gmail, Google Contacts, Google Drive, or any other Google services.

How We Use Your Google Data

We use Google Calendar data strictly for the following scheduling purposes:

Availability Checking: When a prospect selects a date to book a call with you, we read your Google Calendar events for that date range to detect scheduling conflicts. This ensures that time slots which overlap with your existing calendar events are not offered for booking. We check event start and end times only — we do not read, store, or display event titles, descriptions, attendees, or other event content to prospects.

Calendar Event Creation: When a prospect confirms a booking, we create a calendar event on your Google Calendar containing the meeting title, time, duration, a brief description, and the prospect's email address as an attendee. If you have selected Google Meet as your meeting location, we also generate a Google Meet conference link as part of the calendar event.

Calendar Event Notifications: When a calendar event is created, Google Calendar's built-in notification system may send an invitation to the attendee. This is controlled by Google's standard calendar behaviour.

How We Store Your Google Data

OAuth Tokens: We store your Google OAuth access token and refresh token in our database (hosted on Supabase, which uses AWS infrastructure). These tokens are used solely to make authorised API calls to Google Calendar on your behalf.

Token Expiry: We store the expiry timestamp of your access token so we can proactively refresh it before it expires, ensuring uninterrupted service.

Calendar Event Data: We do not permanently store the content of your Google Calendar events. Event data is fetched in real time during the availability checking process and is not written to our database. The only calendar-related data we store is the Google Calendar Event ID for events we create, so that we can reference the booking in your calendar.

How We Share Your Google Data

We do not sell, rent, or trade your Google user data to any third party.

We do not use your Google user data for advertising, marketing profiling, or any purpose unrelated to the scheduling functionality described above.

We do not share your Google Calendar event content with prospects. Prospects only see which time slots are available or unavailable — they cannot see the details of your existing calendar events.

Your Google OAuth tokens are never exposed to client-side code, other users, or third-party services. All Google API calls are made server-side through our secure edge functions.

Data Retention and Deletion

OAuth Tokens: Your Google OAuth tokens are retained for as long as your Google Calendar integration is active. When you disconnect Google Calendar from SalesCal (via Settings > Integrations), your access token, refresh token, and token expiry are immediately deleted from our database.

Created Calendar Events: Calendar events created by SalesCal on your Google Calendar remain on your calendar and are governed by your Google account settings. You can delete them directly from Google Calendar at any time.

Account Deletion: If you delete your SalesCal account, all associated Google OAuth tokens and stored data are permanently deleted.

Limiting Our Use of Google Data

SalesCal's use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements. Specifically:

We only use Google user data to provide and improve the scheduling features described in this policy.

We do not transfer Google user data to third parties except as necessary to provide the service (e.g., infrastructure hosting), as required by law, or with your explicit consent.

We do not use Google user data for serving advertisements.

Humans do not read your Google user data unless you have given explicit consent for a specific support inquiry, it is necessary for security purposes, or it is required by law.

Revoking Access

You can revoke SalesCal's access to your Google account at any time by:

Disconnecting Google Calendar within SalesCal (Settings > Integrations > Disconnect)
Removing SalesCal from your Google Account permissions at myaccount.google.com/permissions

Either method will stop SalesCal from accessing your Google Calendar data.

Analytics

We may use third-party Service Providers to monitor and analyse the use of our Service.

Payments

We may offer paid products and/or services through our Service. In such cases, we use third-party payment processing services (e.g., payment processors).

We do not store or collect your payment card details. The information is directly provided to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors comply with the standards established by the PCI Security Standards Council's Payment Card Industry Data Security Standard (PCI-DSS). PCI-DSS requirements help ensure the secure handling of payment information.

The payment processors we work with include:

Stripe: You can view Stripe's Privacy Policy at: https://stripe.com/privacy

Links to Other Sites

Our Service may contain links to third-party sites that are not operated by us. If you click on a third-party link, you will be directed to that site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children's Privacy

Our Services are not intended for use by individuals under the age of 18 ("Child" or "Children").

We do not knowingly collect personally identifiable information from children under 18. If you become aware that a Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from Children without verification of parental consent, we take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will inform you via email and/or a prominent notice on our Service before the changes take effect and update the "effective date" at the top of this Privacy Policy.

We recommend that you review this Privacy Policy periodically for any changes. Changes to this Privacy Policy will take effect when posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: hello@salescal.ai

Website: https://salescal.ai

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